We've all been there - we thought carefully about a piece of feedback, rehearsed how we were going to say it, even stress tested it with a colleague, and then... the feedback conversation still goes sideways. THIS right here is one of the reasons feedback is so hard, because even when we think we're doing it right, we still can get it wrong. In episode 129 of Managing Made Simple, I share simple strategies to handle a feedback conversation real-time that is starting to spiral. These tips will...