In this episode of the Leadership Exchange, John Crichton, Chief Technology Officer at Lightning Step Technologies, shares insights on balancing privacy and compliance requirements while fostering innovation in the electronic medical records (EMR) space. The discussion explores the complexities of healthcare data, the evolving use of AI to improve efficiency and patient care, and the importance of servant leadership in building high-performing teams. John also reflects on his experience transitioning from the financial services industry into healthcare, offering advice on integrating AI and developing team culture in both fields. Chapters [00:00 - 00:25] Introduction and Welcome [00:26 - 01:07] Guest Introduction: John Crichton [01:08 - 02:21] The Lack of Standardization in EMRs [02:22 - 02:52] Challenges in Clinical Trials and EMR Data [02:53 - 04:28] Balancing Innovation and Compliance in Healthcare [04:29 - 06:51] The Impact of Shifting Compliance and Privacy Concerns [06:52 - 07:10] The AI and Data Privacy Challenge in Healthcare [07:11 - 09:43] Integrating AI While Ensuring Data Security [09:44 - 12:33] Leveraging AI for Developer Productivity and Clinical Efficiency [12:34 - 15:13] AI in Enhancing Patient Care: Lightning Intelligent Assistant [15:14 - 16:41] Ethical Considerations Around AI in Healthcare [16:42 - 19:00] Comparing Regulatory Challenges: Financial Services vs. Healthcare [19:01 - 21:22] Healthcare Records and Financial Records: Privacy and Security [21:23 - 24:00] The Role of AI in Agile Development Processes [24:01 - 26:21] Leadership Lessons: Mentorship and Servant Leadership [26:22 - 29:12] Building a High-Performing Team Through Culture and Leadership [29:13 - End] Closing Remarks and Where to Find John Crighton Find John Crighton on Social Media Linkedin: https://www.linkedin.com/in/johncrighton/ Lightning Step Technologies: https://lightningstep.com/