Michael Crick profiles the people who shape our world. This time: Charismatic, relentless and sometimes eccentric, manager Jürgen Klopp transformed Liverpool FC’s fortunes, bringing the club its first title in 30 years and restoring it reputation. But the team has stumbled badly this season. Can Klopp turn it around? Michael Crick explores the mind and motivation of one of football’s greatest managers with journalists James Pearce and Raphael Honigstein, and former Liverpool chief executives Peter Moore and Ian Ayre. “Every great winner is a bad loser” – James Pearce “He doesn’t live behind the walls of a fortress. You can see him in the local pub and walking his dog on the beach.” – Peter Moore "I wouldn’t expect him to walk away from a challenge. I think he’s probably at his best when things aren’t perfect.” – Ian Ayre Mugshots was written and produced by Michael Crick and Jet Gerbertson. Additional research by Mathilda Walters. Audio production by Robin Leeburn and Alex Rees. Music by Jade Bailey. Group Editor for Podmasters is Andrew Harrison. Mugshots is a Podmasters Production. Learn more about your ad choices. Visit megaphone.fm/adchoices