Have you ever thought about how well you listen to others? Keith Mercurio is back for the second part of episode eight of My Big Safety Challenge, where he reveals how something as simple as being a generous listener can have a profound effect on how we perceive and how we are perceived. Keith illustrates this through his father, an English teacher of 35 years, detailing how in all those years, he never once complained about a student. His father saw what his students were capable of, saw them as big, saw the best in them, and by being a generous listener, he sent them home better than when he found them. Sound familiar? Join us for Part II of Keith’s episode where he explores how a day at work sends ripples through the rest of our day, and how by shifting how we listen, we can elevate conversations, honor the speaker, and create a profound impact.