From Corporate to Entrepreneur: Jaya's Journey to Revolutionize Banking Here are the notes summarizing the key points from the podcast summary: - Jaya Janardhanan left her corporate banking career to start her own company, Krayontek Solutions, aimed at helping banks streamline operations and adapt to changes in the industry. - Jaya shares her journey from joining a bank after graduating to transitioning from corporate banking to retail banking, learning new skills like Demat operations on the job. - She describes helping establish centralized operations for ICICI Bank, streamlining manual processes and deciding which tasks to keep at branches vs centralize - Jaya took on a Six Sigma project to improve the inefficient 23-day account opening process, reducing it to just 1 day with innovations like pre-generated kits. - ICICI Bank introduced customer-centric changes like 8-to-8 banking under CEO KV Kamath's leadership, staying ahead of the curve. - Jaya implemented "Project Crisp" to handle cash rush, introducing a system for customers to deposit cash in sealed packets, which built trust through CCTV monitoring for transparency Her experiences highlight embracing new methodologies, challenging the status quo, and adapting solutions based on customer needs for operational improvements and innovations in banking.