Transitioning from one role to the next isn’t always easy, and changing industries altogether can be an even bigger challenge. However, if you’re able to transfer key skills from one role to the next, that transition can be a whole lot smoother. That was the case for this episode’s guest, Jessica Zwaan, who has made the leap from law to PeopleOps and all the way to her current role as Chief Operating Officer (COO) at Whereby, a company that’s making it easier than ever for remote and distributed teams to connect over video. During the episode, Rhys and Jessica discuss how she navigated the path from PeopleOps to COO, what exactly the COO role entails, and her predictions on the future of the working world. She also shares her expert advice when it comes to making a career move or just making the most out of your current role. Pre-order Jessica’s book, Built For People.  Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.