In this episode, Rhys sits down with Massella Dukuly, Head of Workplace Strategy + Innovation @ Charter. With over a decade of experience collaborating with PeopleOps leaders to enhance organizational effectiveness, Massella emphasizes the impact that a robust and trusting relationship between PeopleOps and employees can have. The repercussions of a breakdown in these relationships are felt throughout the entire organization, highlighting the need for PeopleOps leaders to find solutions and prevent such breakdowns from occurring in the first place. Rhys and Massella delve into strategies to restore and repair these relationships and unveil ways to cultivate a work environment with engaged employees who fuel organizational performance. This podcast episode was produced by Quill.