Being a new manager is scary and challenging. Everything is different now. You are juggling your work friendships  and building trust with your doctor. You're managing different personalities all while  leading by example, there's a lot more to it than meets the eye. Plus, it can be lonely at the top.   I’ll share personal stories—like a lesson learned the hard way with patient emails 🤦🏻‍♀️—and share insights specifically for new managers. Be sure to check the show notes for added resources, upcoming classes, and events!   Don’t forget to subscribe!   A few talking points:    Navigating coworker-manager transition challenges and changes. Handling complaints in a constructive manner Activate your listening and conflict resolution skills.  Can you be friends with your employees? -------------  https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast!  **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt