COVID-19 is a time for leaders to turn panic into productivity. As organizations continue to navigate through unprecedented times, decision-makers must especially sharpen their psychological and emotional skills amidst a unique era of "business as (un)usual." In this episode of the Oliver Wyman Health Podcast, Gordon Rudow, Partner in Oliver Wyman's Health & Life Sciences and Organizational Effectiveness practices, discusses three ways leaders can transform anxiety into empathy with host Sam Glick, Partner in Oliver Wyman's Health & Life Sciences practice. This podcast conversation was inspired by Gordon's Oliver Wyman article, "The Psychology of Leading in Uncertain Times" -- https://www.oliverwyman.com/our-expertise/insights/2020/mar/the-psychology-of-leading-in-uncertain-times.html For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].