Before COVID-19, healthcare delivery was primarily focused on a string of disconnected patient visits, with long gaps of time in between each one. Telehealth's boom in recent months is now enabling more people to use their own medical data to advocate for their health and wellness long-term. Tom Robinson, Partner in Oliver Wyman's Health & Life Sciences practice, chats with Keith Fernandez, MD, Chief Clinical Officer of Privia Health, a national physician organization whose online patient cohort represents all age groups, including seniors who quickly embraced Privia’s virtual visit platform during the initial months of the pandemic. On this episode, we also talk about: - Oliver Wyman's Pandemic Navigator, located here: https://www.oliverwyman.com/our-expertise/insights/2020/apr/covid-19-pandemic-navigator.html - Oliver Wyman's Consumer Survey of US Healthcare, located here: https://www.oliverwyman.com/our-expertise/insights/2018/oct/2018-consumer-survey.html - A recent webinar with Oliver Wyman and Livongo (featuring a live sketch artist), which you can watch here: https://health.oliverwyman.com/2020/06/beyond-telehealth.html For more information about Oliver Wyman Health, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our full podcast guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].