Colm chats with Probation Service staff Mark Wilson and Niamh O’Carroll.  Mark Wilson is the Director of the Probation Service, responsible for the overall delivery of services; he also has extensive experience in the criminal justice sector.  Niamh O’Carroll is a Probation Officer on the Dublin Homeless Team. She’s been with the Probation Service over two years, but with 10 years’ experience in social care and social practice. This episode covers the role of the Probation Service and what a Probation Officer does, and challenges a few misconceptions about what Probation means in the context of the Irish criminal justice system.