Workforce intermediaries are uniquely positioned to help workers and businesses achieve mutually beneficial outcomes. Employers desire a workforce development approach that will address their most critical pain points, whereas workers seek opportunities to advance their economic security. In recent years, a wave of organizations has worked to take a “both-and” approach. These pioneers have recognized that job retention and recruitment are often linked to poor job quality, and that worker voice and input are critical to their ability to meet the demands of a dual-customer approach. Members of the U.S. Chamber of Commerce Foundation’s Talent Pipeline Management (TPM) network are among those embracing this approach and leading on job quality and worker voice. The TPM Academy equips employers and their education and workforce development partners with strategies and tools to co-design talent supply chains that connect learners and workers to jobs and career advancement opportunities. And recently, the Foundation and the Aspen Institute Economic Opportunities Program developed a new curriculum focused on job quality to embed within the TPM Academy for businesses and business-facing organizations. The new course will be available this summer. In this webinar, which took place on July 24, 2024, we hear from two members of the TPM network about how they have tapped into worker voice and worked with employers to drive job quality improvements. Our speakers include Michael Evans (Kalamazoo Literacy Council), Jaimie Francis (U.S. Chamber of Commerce Foundation), Laurie Mays (Kentucky Chamber of Commerce Foundation), and moderator Matt Helmer (The Aspen Institute). For more information, including speaker bios and additional resources, visit: https://www.aspeninstitute.org/events/tapping-into-worker-voice-to-improve-job-quality-lessons-from-the-talent-pipeline-management-network/ For highlights from this discussion, subscribe to EOP’s YouTube channel: https://www.youtube.com/@AspenEOP Or subscribe to the “Opportunity in America” podcast to listen on the go: https://podcasters.spotify.com/pod/show/aspeneop