In this episode of Ottawa Business Matters, host Sam Laprade interviews Karen Brownrigg, the founder of IHR Advisory Services and an Algonquin College alumni. Karen discusses how her company provides HR expertise to small and medium-sized businesses, offering a model that allows these businesses access to experienced HR professionals. The conversation touches on the challenges businesses faced during the pandemic, including the rapid changes in employment legislation and the need for organizations to recalibrate their operations and workforce post-pandemic. Karen also addresses the need for better female representation in leadership roles and the importance of women supporting each other in professional settings. Additionally, she emphasizes the value of community involvement and provides advice for businesses and leaders aiming to contribute positively to their city. The episode concludes with Karen encouraging listeners to engage with local business networks and highlights the services offered by IHR Advisory Services.