Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/492   Encompass Solutions / Business Leadership Podcast In this week’s episode, Derek joins Gurmeet Judge of the Business Leadership Podcast.  Gurmeet is a successful businessman and the founder and CEO of Encompass Solutions, an IT services and consulting firm. Derek shares his insight, excitement, and expertise about the benefits of outsourcing and building teams composed of global...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/491   Boldr Impact In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Mari Parker, the President and COO of Boldr Impact.  They discuss Boldr Impact’s efforts to manage an ethical outsourcing culture, the perceptions of the outsourcing industry as “unethical,” and new technology that’s disrupting the scene.    References: Website:...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/490   Origo BPO In this week's episode of the Outsource Accelerator Podcast, Derek welcomes back Yassin Shaar, who has recently become the CEO of Origo BPO.  Origo BPO specializes in delivering tailored managed solutions for mid-market field services companies. Yassin discussed how the global pandemic has transformed the outsourcing industry. He also elaborated on Origo BPO’s strategic shift...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/489   D&V Philippines In this episode of the Outsource Accelerator Podcast, Derek speaks with Atty. Jose Calsas, Jr. of D&V Philippines. He is the company’s Chief Financial Officer and VP for Global Operations.  They talk about outsourced accounting, Philippine accounting practices, and new technology that’s disrupting financial processes.     References: Website:...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/488   Investment Fiji In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Kamal Chetty. Kamal is the Chief Executive Officer of Investment Fiji, an organization dedicated to promoting investments and industry developments for the country.  They discuss the country’s fast-emerging outsourcing industry, Investment Fiji’s role, and the potential that this...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/487   yoummday In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Claas van Delden, the Chief Growth Officer for the yoummday platform.  They chat about the yoummday model, the experience of managing a freelancer workforce, and perspectives on the current AI revolution.    References: Website: https://www.yoummday.com/en LinkedIn:...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/486   MultiplyMii In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Yoni Kozminski, the Co-Founder and CEO at both MultiplyMii and Escala.  They go into the nature and services of each company and even discuss how outsourcing has impacted the e-commerce scene.    References: Website: https://www.multiplymii.com/               https://www.weareescala.com/   Start...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/485   IT Ukraine Association In this week’s podcast episode, Derek speaks with Maria Shevchuk, the CEO of the IT Ukraine Association.  They discuss the industry's growth and new technological developments. They even weigh in on the impact of the ongoing war.    References: Website: https://itukraine.org.ua/en/home/   Start Outsourcing Outsource Accelerator can help you transform your...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/484   Philippine Graphic Artists This week’s episode of the Outsource Accelerator podcast has something a little different. Derek speaks with Cap Hernandez, co-founder of Philippine Graphic Artists (PGA), an online group composed of creative freelancers.  They discuss the nature of the PGA group, the current freelancing setting, and how the creatives navigate the industry.   References: FB:...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/483   WOW24-7 In this episode of the Outsource Accelerator Podcast, Derek talks with Denys Dubner, the CEO of WOW24-7, a top-ranking call center services company with offices in Eastern Europe and Latin America.  They talk about significant concerns in the call center industry, WOW24-7's notable achievement in terms of agent retention, and insights into Artificial Intelligence...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/482   Reliasourcing  In this episode of the Outsource Accelerator Podcast, Derek speaks with Amir Borsok, the Head of Business Development at Reliasourcing.  They discuss how Reliasourcing conducts its BPO-as-a-Service operations, managing quality expectations when it comes to outsourcing, and the continuously changing market.    References: Web: https://www.reliasourcing.com/ Email:...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/481   SafetyWing In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Sondre Rasch, the Co-Founder and CEO of SafetyWing. SafetyWing offers “premium health insurance for remote companies and their global teams.” Derek and Sondre discussed SafetyWing’s vision for a "Country on the Internet," the challenges ahead, and how these things will shape the future of remote...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/480   Catalyst BPX This week’s episode of the Outsource Accelerator podcast has Derek speak with Alex Small, the co-founder and lead investor of Catalyst BPX.  They talk about how Catalyst BPX operates to disrupt the BPO industry and contribute to a new cultural perspective of outsourcing.    References: Web: https://catalystbpx.com/ Email: [email protected]   Start Outsourcing Outsource...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/479   Satellite Office In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Jeff Blake, COO of Satellite Office. They discuss the acceleration of the offshoring industry, Jeff’s fondness for working closely with clients, and how the Philippines remains one of the best outsourcing destinations.   References: Web: https://www.satelliteoffice.com/   Start...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/478   SalesRoads In this episode of the Outsource Accelerator Podcast, Derek sits down with David Kreiger, the president of SalesRoads. SalesRoads is one of the leading B2B outsourcing and lead generation companies in the United States. David shares his knowledge and different strategies used to generate leads and improve B2B sales, as well as how the sales industry has changed over...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/477   Beyond 8 Figures  In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore interviewed A.J. Lawrence, the host of the Beyond 8 Figures Podcast.  A.J. is a former agency owner turned advisor who shared insights into his journey of acquiring and growing businesses.  The conversation explored A.J.'s experiences with outsourcing in his own firms and through his...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/476   Outsourced In this week’s podcast episode, Derek Gallimore spoke to Mike Larcher, the Founder and CEO of Outsourced. The episode delved into various aspects of the company, including how Mike's recent sale of his other business empowered the organization to focus solely on outsourced services.   References: W: https://outsourced.ph/ E: [email protected]   Start Outsourcing Outsource...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/475   Virtual Latinos In this week’s podcast episode, Derek once again speaks with Jaime Nacach, the CEO and founder of Virtual Latinos.  They catch up on how Virtual Latinos has been doing in the past year, the continued rise of Latin America’s outsourcing industry, and how their firm has adapted to set itself apart.    References: W: https://www.virtuallatinos.com/ LI:...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/474   Boomering In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore talked to Dean Pascoe, the President and Owner of Boomering Incorporated.  Boomering is an outsourcing firm located in Clark, Pampanga, just outside of Metro Manila.  Throughout the conversation, Dean shared his extensive insights gained from years of experience in the industry. It also covered...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/473   Omada One In this week's podcast episode, Derek Gallimore talked to Timothy Witucki, the CEO and Co-founder of Omada One. The episode delves into Timothy's journey as he transitioned from being an industry executive to starting his own outsourcing venture in 2021.   References: E: [email protected] LI: https://www.linkedin.com/in/timothywitucki/   Start Outsourcing Outsource...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/472   SixEleven BPO In this week's podcast episode, Derek Gallimore spoke to Derline Perez.  Derline is an Operations Manager at SixEleven BPO, an outsourcing firm based in Davao, Philippines. The conversation begins with a focus on back-office operations and how it contribute to business success in the outsourcing industry. They also explore the benefits of such operations and their...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/471   Outsourced Staff In this year's first episode of Outsource Accelerator podcast, Derek Gallimore spoke to Dom Procter. Dom is the CEO and Founder of Outsourced Staff, a BPO company based in Australia.  The conversation delved into developing an outsourcing firm and Dom's extensive experience in the business. Additionally, they explored Dom's keen interest in automation and...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/470   Select VoiceCom In this week's podcast episode, Derek Gallimore spoke to Mark Shapiro. Mark is the CEO and Founder of Executive Boutique Call Center and Select VoiceComm (SVC).  The conversation explored Executive Boutique Call Center's rebranding to Select VoiceComm, the company’s expansion to Davao, and AI's impact on the call center industry.   References: W: ...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/469   BACCO In this week's podcast episode, Derek Gallimore spoke to Wahid Sharif. He is the President of the Bangladesh Association of Contact Centers and Outsourcing (BACCO). The conversation explored the Bangladeshi outsourcing industry's evolution over the past 10 to 15 years and its growth and development.    References: W: https://bacco.org.bd/ E: [email protected]   Start...

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/468   CRDLE.com In this week's episode, Derek Gallimore joined Valerie Bowden for her podcast "What I Didn't Know About Africa." Valerie is the CEO and founder of CRDLE. CRDLE is a firm that connects African talent to global businesses, focusing on outsourcing staffing. The episode explored Derek's insights on outsourcing opportunities, especially in developing countries in the...