In this episode of 'Owned and Operated,' host Jack Carr interviews Wyatt Smith from Upsmith to discuss employee retention and the psychology of incentives for skilled workforces. Wyatt shares a look into UpSmith’s mission to gamify the skilled trades industry using software that provides immediate feedback and recognition to technicians while bolstering your employee retention strategy, and how this approach boosts performance and revenue. Wyatt also breaks down the significance of timely rew...