Description
The pressure to deliver on rising customer expectations has never been higher. Up to 32% of customers report they are prepared to walk away from a poor experience, and this comes at a time when digital adoption is rapidly increasing. MGAs that leverage intelligent document processing enable faster times to market and unlock touchless processing capabilities, both important elements to improving customer satisfaction.
We recently spoke with Mladen Subasic, Head of Product and Innovation at OIP Robotics, and Nemanja Jokic, Director of Business Technology at OIP Robotics, to explore how the use of clean, reusable and enriched data can improve underwriting decisions. Additionally, they discuss the role of AI and how to transform from transactional underwriting to portfolio management.
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Tim Fagan of 1-800 WATER DAMAGE discusses strategies to streamline the claims restoration process and addresses the differences between commercial and residential claims.
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Through a combination of artificial intelligence (AI) and computer vision models applied to aerial imagery – and delivered through a comprehensive software solution – Nearmap changes the way insurers manage and price property risk. It earned them multiple PropertyCasualty360 Luminaries Awards,...
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