Understanding and Managing Aggressive Behaviour in the Pharmacy - Mark Oostergo - Australian Psychological Services - Ep 136
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Description
A timely exploration of a topic that holds immense relevance during the holiday hustle, shedding light on navigating the complexities of occupational violence and aggression in the pharmacy realm.
Uncover the strategies and practices that can transform clinical governance from a bureaucratic chore into a dynamic framework for improving quality, safety, and accountability in pharmacy.
Uncover the strategies driving positive change and enhancing well-being in a community pharmacy and see exactly what secured a win in the Excellence in Professional Innovation winner at the Guild Pharmacy of the Year.