You always hear that making a series of small changes is better than BIG BANG change. How does this really play out though? Doesn’t that seem a little...naive when it comes to large organizations doing the BIG and MISSION CRITICAL work?  In this episode, Coté talks with Betty Junod on this topic. She draws from many sources like her first hand experience as an executive and working with the DevOps and cloud native community. They also discuss making culture changes in organizations and how recent work to figure out how to determine ”business value.”