“There are so many gold nuggets, providing information on what contributed to accidents, deviations, problems at work. Many sessions are a total joy to listen to, at the same time helps leaders to rethink about workers and systems in a new way, or in a way we should always have done but failed to do so in the past. Ie, human is adaptive in nature, human can find solutions to complicated problems and at the same times makes mistakes with assumptions, short cuts etc. It’s with this knowledge that we engage with the workers and implement suitable fool proof systems to ensure the workers can fail safely. Thank you for your podcasts.”
BettyChauLuong via Apple Podcasts ·
Singapore ·
10/05/21