What does it mean to be a partner? Is the word meaningless? How do you make your software vendor work for you? John hosts Frank Dickenson, Customer Relationship Leader at Beck Technology, to discuss getting the most out of your software vendors. For more resources on vendor/buyer relationships, read the following blog posts:  Why You and Your Software Vendor’s Culture Should Align (beck-technology.com) How to Spot a Bad Software Vendor (beck-technology.com) The Top 3 Things You Want in a Software Vendor (beck-technology.com) Don't Get Ghosted By Your Software Vendor (beck-technology.com)