“Sometimes it just takes being kind to get that relationship started.” We love this advice from Matt Hammer, Chief Estimator at Haselden. On this episode, John and Matt talk about how Haselden has successfully built a list of about 500 trusted specialty contractors. As Matt says, you have to focus on relationships. Haselden hosts a meet and greet every Friday morning with their subs, they reach out to them, and keep regular communication with the field to get their feedback. They also discuss the challenges of establishing new relationships with trade partners and how Haselden has overcome those challenges. To watch Matt’s insightful Precon World 2023 session on change management during a software implementation, click here: Inside: Out Change | Matt Hammer and Jan Beran (youtube.com)