Digitization is on everyone's lips these days. Everyone wants to digitize processes and I keep hearing about how difficult the transformation is. Of course, it's all about making processes more efficient and then automating them. What is often forgotten is that I need a solid foundation before I can even begin. A foundation of processes, structures, input-output definition and of course the most important: the right people for this journey. Listen to my new podcast episode to hear what can happen when the second step is taken before the first.... It all comes crashing down like a house of cards.