Could COVID 19 be the game changer for the economy and create a true productivity miracle in the coming years? In this episode Bart talks to McKinsey’s Jan Mischke and Tera Allas about a recent report by the McKinsey Global Institute: “Will productivity and growth return after the COVID-19 crisis?”  They discuss why businesses should focus on operational efficiency to improve productivity,  how the boldest firms have emerged the strongest from the crisis and how rapid digitisation is transforming the retail and healthcare sectors. Productivity Puzzles is sponsored by Capita and brought to you by The Productivity Institute, a research body involving nine academic institutions across the UK, eight Regional Productivity Forums throughout the nation, and a national independent Productivity Commission to advise policy makers at all levels of government.  Find out more about at www.productivity.ac.uk