In Episode 33, Aaron Crow explores the transformative impact of automation and AI in the Operational Technology (OT) sector, joined by industry expert Shane Cox from Morgan Franklin Cyber. This episode deepens how AI and automation can enhance security operations when balanced with human oversight and strategic implementation.   Shane Cox shares insights on Morgan Franklin's flexible and expert-driven approach to Managed Detection and Response (MDR) services, emphasizing the importance of tailored client partnerships and continuous collaboration. The discussion highlights the potential of AI to revolutionize security while addressing the unique challenges and risks of integrating automated solutions.   Tune in to learn how the right blend of technology, expertise, and strategy can drive effective security solutions and foster long-term client relationships in today's evolving cybersecurity landscape.   Key Moments:    05:15 Flexible, evolving security service, partnership-focused approach. 07:06 Diverse tools are essential for all organizations. 12:58 Weekend setup complete; improved over subsequent months. 15:30 MDR/XDR: Cloud-based threat detection and response. 18:21 Flexible MDR service integrates client environments efficiently. 21:38 Integration speeds up threat detection and response. 24:52 Cautious automation best balances efficiency and control. 29:50 AI assists coding by highlighting potential errors. 32:12 People are crucial for effective security automation. 35:51 Superior team preferred over superior product. 39:06 AI integration risks due to untested promises. 41:46 Adapting security training amidst AI automation challenges.   Guest Profile:    Shane Cox leads the Cyber Fusion Center at MorganFranklin Cyber where he is responsible for the delivery of managed services such as Orion MDR, Advanced Detection and Response (ADR), Threat Hunting, Adversary Simulation, Cyber Threat Intelligence (CTI), and Incident Response and Management.    Shane has over 25 years of experience in IT and Cyber Security, leading the development and optimization of security programs within enterprise and managed services environments. He has deep experience and success providing customized, business-aligned security outcomes for a diverse range of client environments and industry verticals.    How to connect with Shane:   https://www.linkedin.com/feed/update/urn:li:activity:7264640034891337730 https://www.sdxcentral.com/articles/stringerai-announcements/morganfranklin-consulting-launches-orion-mdr-service-with-stellar-cyber/2024/11/   Connect With Aaron Crow: ...