In this episode, Australian hosts Jason and Joelle chat with Dr Joe Grasso, Clinical Psychologist and Vice President, Workforce Transformation at Lyra Health. Joe talks about the healthcare context in the United States and the role of the EAP within that context. He talks about the opportunity for EAP providers to engage in primary prevention work with their client organisations. He shares the typical approach to EAP delivery in the US and outlines some of the challenges inherent in common EAP business models. He offers advice for organisations evaluating EAP providers to ensure that they contract with providers who are providing high quality clinical care.