A Connected and Citizen-Centered City—Lessons from Brussels
Listen now
Description
Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Marie Odile Lognard [guest] | LinkedIn  Learn more about I-CITY and BRUCE on their website: Home | i-CITY (brucity.be)  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts. 
More Episodes
As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to...
Published 04/18/24
Published 04/18/24
Rich Corbridge is the Chief Digital and Information Officer for the UK’s Department for Work and Pensions (DWP), the UK’s biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to...
Published 03/07/24