I'm delighted that Jack Fifield (formerly of the Bolton News) is joining us to talk about his story on Northern's ridiculous and damaging revenue protection policies, but also the wider mess that Britain's railway ticketing system is in, and ultimately how difficult a lack of investment in ticketing outside of London is making people's lives. It's a story of how much we get wrong as an industry, and of Britain's over-centralisation, and of annoying people who think all this is fine and the fault of travellers. Perfect #Railnatter fodder! Enjoyed this? Please do consider supporting #Railnatter at https://patreon.com/garethdennis or throw loose change at me via https://paypal.me/garethdennis. Merch at https://garethdennis.co.uk/merch. Join in the discussion at https://garethdennis.co.uk/discord.