RPA holds great promise as it acts as a medium for process improvement and improved ROI by introducing automation to routine and highly repetitive tasks. RPA’s simplicity is one of its greatest strengths – it can be used to orchestrate workflows, integrate with your business rules and decisions, manage your content, and capture data, however implementing RPA can often be challenging due to planning challenges and excitement to get started before fully understanding the business processes, the impact to the business and the critically important “Return On Investment” (ROI) for making this investment in the first place. Join Myron Mallia-Dare, strategic advisor to the CRTA and technology lawyer from Miller Thomson as he leads a discussion with Benjamin Jacob, Partner Automation, IBM and Patrick Morrison, MBA, StereoLogic on: What struggles are firms experiencing to maintain funding their RPA programs and how to effectively set up your organization for a more successful program outcome Current user cases and best practices in maintaining RPA systems How to keep human interactions with RPA systems fully aligned and compliant to your businesses documented processes Innovation in the field of RPA - such as cognitive RPA in which RPA tools and solutions that leverage Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), Text Analytics, and Machine Learning