Description
The conversation explores the transformation of a remodeling company's culture through the implementation of the Ultimate Building Experience (UBE) program. The program focuses on teamwork, exceptional customer experience, and being an exceptional employee, with a reward system for outstanding performance. The impact of the program on team dynamics, communication, and recruitment is highlighted, emphasizing the shift from negativity to positivity and teamwork. The conversation also delves into the details of the UBE program, its rewards, and the positive outcomes experienced by the company.
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Takeaways The Ultimate Building Experience (UBE) program has transformed the culture of a remodeling company, fostering teamwork, exceptional customer experience, and exceptional employee performance. The implementation of a reward system for outstanding performance has positively impacted team dynamics, communication, and recruitment, shifting the company's culture from negativity to positivity and teamwork. The UBE program focuses on creating a career experience rather than just a job, emphasizing the importance of creating an environment that inspires employees to work for a career, not just a job.
Ditch the guesswork as Kyle gives you the lowdown on must-have templates, socially savvy content tips, and neighborhood-friendly 'Pardon Our Dust' postcards that’ll put you on the map. Quick fixes? Nope. Just smart, effective marketing that gets results. Tune in, dial in your marketing, and watch...
Published 11/27/24
Kyle goes through his experience with a local contractor and shares the story from start to (almost) finish!
Throughout the conversation, he provides insights on how to enhance client interactions, the value of referrals, and the need for a streamlined process in remodeling projects. The episode...
Published 11/21/24