In this episode, we do a bit of a deep dive into Rogers' handling of the communications elements of its recent, massive service outage. 

Is an institution such as a university or hospital ever required to remove the name of a large donor from one of their buildings? Mackenzie Health found itself facing this question earlier this week. And as the battle between LIV Golf and the PGA heats up, what are the reputation implications for the various parties? In the wake of a troubling attack on the Toronto Transit System, John and Warren chat about the TTC's public statement and whether or not it hits the mark. And there's also a...

In this episode, John and Warren talk about the media relations aspects of the recent Ontario election, the fallout from the Johnny Depp trial and the implications of companies that ignore media requests when there's a crisis taking place. Why do so many companies do it? Is it a smart call? And if not, what should they be doing instead?

In this episode, Warren and John ramble about a few of the reputation management stories in the news these past few weeks, including the controversy around Freshii's new offshore, virtual cashier, short-lived CNN+, the reputational impacts of the Johnny Depp/Amber Heard defamation trial and Dolly Parton's impeccably cultivated reputation. 

In this episode, we talk about the reputational aspects of the recent incident between Will Smith and Chris Rock at the Academy Awards. 

In this episode, John and Warren ramble about who's winning the PR war in Ukraine, the CEO who lost his job after making sexist comments at a conference, the Pay Gap App and what tech like this means for public-facing organizations, the Disney vs. DeSantis controversy and former NHL referee Tim Peel's tweet one year after losing his job to a hot-mic gaffe. 

This week, John and Warren chat about the controversy around one of the All-In podcast's hosts, the Terry Fox Foundation's response to protestors messing with the Terry Fox statue in Ottawa and, of course, the ongoing saga involving Spotify, Joe Rogan, Neil Young, etc. 

In our 20th episode, we chat about Jon Stewart's tiff with Newsweek, Peloton's recent Sex and the City problems and our picks for the reputational winners and losers of 2021. 

We were delighted to welcome back our friend Molly McPherson to join us for this episode. We chatted about the CEO who fired 900 employees over Zoom, Chris Cuomo's termination from CNN and we wrapped up the episode with a detailed breakdown of Alec Baldwin's sit-down interview with George Stephanopoulos. We hope you enjoy this episode of the podcast. 

In this episode, John and Warren talk about Facebook changing its name to Meta, the pocket dial that set off a boardroom drama for Rogers, Netflix's response to the Dave Chappelle controversy and the various responses/statements regarding the Kyle Beach and Chicago Blackhawks story in the NHL. 

Where to follow John and Warren: https://twitter.com/Room40 https://twitter.com/warren_weeks 

In this episode, John and Warren ramble about Party City's September 11 marketing email that missed the mark, a private school that scrubbed all online content about its principal who was convicted of abusing students, Western University's response to widespread reports of sexual assaults, Leylah Fernandez shows incredible poise at the US Open. 

This week, we are joined my Alberta-based media training coach Grant Ainsley. The three of us shoot the breeze about a bunch of recent stories, including the Ottawa councillor who got himself in a bit of a Twitter DM scandal, Delta Airlines CEO's refusal to name the Delta variant in his communications, how not to run a press conference, politicians blatantly ignoring reporters' questions, PM Justin Trudeau's mic drop moment on Rebel Media, CNN dunking on Joe Rogan and more. 

This week, Warren and John ramble about the Taliban's attempt at public relations, Bill Gates responding to Anderson Cooper's question about his involvement with Jeffrey Epstein, a Canadian politician who photoshopped his head onto a photo of Prince William, Mike Richards stepping down from Jeopardy's search for a new host and what to do when Global TV's Sean O'Shea comes knocking. 

We're back! This week, John and Warren have lots of reputation-related stories to catch up on, including the odd Jeff Bezos press conference following his space flight, Lululemon's inadvertent diss of Physician Assistants and Ava Lane Boutique's errant email, the resulting viral TikTok and the company's attempted apology. And we round out this week's podcast by addressing the Montreal Canadiens' controversial draft pick and the team's subsequent efforts at damage control. We hope you enjoy...

This week, John and Warren ramble about the space race between Jeff Bezos and Richard Branson, the pressure facing corporations re: social issues, the apology by sprinter Sha'Carri Richardson (who tested positive for cannabis), how to prepare for a media interview and more.   

It's a big week in Reputation Town because we have our first visitor and it's none other than Molly McPherson, a PR/comms, crisis response, media relations expert and author of Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. In this week's episode, we ramble about the allegations of 'fake' tuna at Subway, the admission by the CEO of Blade that he used an imaginary media spokesperson for three years, IKEA's Juneteenth menu debacle, a Canadian pastor putting his...

In this episode, John and Warren ramble about the athlete who blamed a positive steroid test on a burrito, CBC getting rid of reader comments on Facebook, the anatomy of a (bad) NHL apology, Jeffrey Toobin's awkward apology on CNN, Roger Waters tearing a strip off Mark Zuckerberg and more.

This week, John and Warren ramble about the Naomi Osaka situation, the email from Shopify CEO Tobi Lutke to staff stating that the company is not a family but rather a team, a deep discussion about when you should and shouldn't ask a journalist for a correction and a great media interview by Mohamad Fakih, the founder of Paramount Fine Foods, in the aftermath of a fire that gutted one of his flagship restaurants. 

In this episode, John and Warren ramble about the recent John Cena/Fast and the Furious controversy, Toronto Maple Leafs GM Kyle Dubas's slamming of The Toronto Sun, the nature of CEO crisis statements and more. 

In this week's episode, John and Warren ramble about Ellen's announcement that she's quitting her show (and our predictions of that from last month), the reputational impact of Elon Musk hosting SNL, the implications of the 'protect the king' strategy being used by Doug Ford's handlers, off-topic banter and more. 

In this episode, John and Warren ramble about Suzanne Rogers posting a selfie with Donald Trump, Peloton's handling of the crisis involving its treadmill, Tom Wilson versus the New York Rangers versus the NHL and more. 

In this episode, John and Warren ramble about the PR issues around the vaccine rollout, monkeys playing Pong with their minds and the long-term care sector's general mishandling of the media relations aspects of the ongoing pandemic. 

This week, John and Warren ramble about the trend toward large brands choosing sides re: social issues, Facebook's response to its latest privacy breach and a recent survey that said 49% of Canadians think journalists are intentionally trying to mislead them. 

In this episode, John and Warren ramble about some of the reputation management stories in the news this week, including Ellen's lower viewership numbers, the guy who allegedly found shrimp tails in his cereal, the NHL's firing of referee Tim Peel, Amazon's beef with Bernie Sanders and, of course, off-topic banter.