In this week’s episode of the RTB (Return To Base) podcast, Emergency Operations Centre Trainer Ria Killmister-Dawson speaks to Andy Williams, South Division Patient Transport Operational Manager about the vital service our Patient Transport Service (PTS) provides to NEAS and the wider healthcare system.    This episode highlights how our service isn't just for emergency ambulances, what it is like to work within the Patient Transport Service, the different roles within PTS and the importance of this service for our patients across the North East. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]