In this episode of Safeguarding Healthcare, we look at what would happen in a hospital when a newborn dies after a mother and midwife choose to ignore hospital protocols. Host and veteran medical administrator Dr David Rankin presents a senior NSW Health Ministry medical advisor, Dr Paul Douglas, with this hot-button scenario, in a medical landscape where patients are demanding more say in their care. Dive into the heart of the matter as they discuss patient autonomy, policy adherence, and the profound impacts such cases can have on medical team members — some of whom will be traumatized, while others are left angry. Gain insights into the crucial role of documentation, and the pursuit of a culture that prioritizes patient well-being.   Disclaimer: The views, thoughts, and opinions expressed in the following Podcast are the speaker’s own and do not represent the views, thoughts, and opinions of the Royal Australasian College of Medical Administrators (RACMA). The material and information presented here is for general information purposes only, and should not be considered health, legal or financial advice. The cases discussed in the Podcast may be specific to the speaker’s organisation or location, and may not be applicable to other organisations, states, territories or countries. RACMA does not endorse, approve, recommend, or certify any information, product, process, service, or organisation presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. RACMA will not be held responsible for any losses, damages, or liabilities that may arise from the use of this Podcast. The Podcast may contain descriptions of health incidents that may be graphic and triggering for some people, so listener discretion is advised.  See omnystudio.com/listener for privacy information.