In this IntelliCast episode, we talk with SCIP Board member Jay Nakagawa of Dell about his experience leading a team of nearly 20 Competitive Intelligence professionals. Jay will share lessons learned in transitioning from an individual contributor to a servant leader mindset. He’s also share how he uses one-on-one meetings to keep his team supported, developing and focused. Finally, he’ll give examples of how viewing management as a deliberate discipline has helped him build an engaged, innovative, and productive team.