Karla Merza: How Open Feedback Can Transform a Product Owner's Approach, And Help Agile Teams Succeed The Great Product Owner: The PO As A Facilitator For The Team Karla describes a Product Owner who was open to feedback and continuously sought collaboration with the Scrum Master and the team. This PO’s willingness to engage in discussions and act on feedback fostered a productive and collaborative environment. They consistently asked how they could better support the team, demonstrating empathy and a strong commitment to continuous improvement. The Bad Product Owner: When The PO Protects The Team Too Much! In contrast, Karla shares a story of a Product Owner who unintentionally held back the team by poorly writing epics and user stories. This PO tried to shield the developers from unnecessary involvement but ended up creating more confusion. Fortunately, they were open to feedback, and with coaching, they learned the importance of involving the team in discussions to avoid miscommunication. [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Karla Merza Karla joins us from Romania. She is an Agile Professional with 10 years of experience in the IT industry, specializing in empowering diverse teams and organizations worldwide. From optimizing Agile practices to enhancing tool usage, she is dedicated to expanding knowledge and driving efficiency in multicultural environments. You can link with Karla Merza on LinkedIn: Karla Merza LinkedIn