In this experience we continue our look at the aviation hierarchy – who's who at the zoo? Now we move onboard the plane itself. There is always one person who is running the entire cabin experience on the flight. We look at the long list of responsibilities for a senior purser. We also look at the hierarchy on the flight deck. After listening we hope you will have picked up some tips and tricks about knowing who is coordinating your cabin experience and the hierarchy while you're in flight.