In this episode of Second Opinion, hosts Christina Farr, Ash Zenooz, and Luba Greenwood dive into the intricacies of the behavioral health industry with Alex Katz, CEO of Two Chairs. They discuss the misconceptions and challenges within the mental health system, the importance of finding the right therapeutic fit, and the impact of venture capital in driving both quality and accessibility in mental health services. Alex highlights the need for personalized care, the evolving perception of therapy thanks to platforms like TikTok, and the potential and limitations of AI in therapy, emphasizing the irreplaceable value of human therapists. — RECOMMENDED PODCASTS: 🎙️This Won't Last Eavesdrop on Keith Rabois, Kevin Ryan, Logan Bartlett, and Zach Weinberg's monthly backchannel. They unpack their hottest takes on the future of tech, business, venture, investing, and politics. Apple Podcasts: https://podcasts.apple.com/id1765665937 Spotify: https://open.spotify.com/show/2HwSNeVLL1MXy0RjFPyOSz YouTube: https://www.youtube.com/@ThisWontLastpodcast 🎙️Turpentine VC Investor Erik Torenberg interviews partners at the top VCs in the world to learn their approach to the art and science of building a successful venture firm. Apple: https://podcasts.apple.com/us/podcast/id1701006772 Spotify: https://open.spotify.com/show/3Yb8ErLRnyoAqn4Y6NegTx — SPONSOR: AWELL Transform your healthcare operations with Awell! Say goodbye to manual work and Excel hell. Awell's CareOps orchestration platform helps design, implement, and improve care flows in days. Trusted by Astrana Health, Commons Clinic, and Better Health, Awell automates processes for faster care model improvements in 2 days or less. Visit awellhealth.com and mention Second Opinion for a free bootcamp. — LINKS: Subscribe to Second Opinion Newsletter: https://secondopinion.media/  Two Chairs: http://www.twochairs.com/  — FOLLOW: https://www.linkedin.com/in/alexjkatz/  https://www.linkedin.com/in/christinafarr/ https://www.linkedin.com/in/lubagreenwood/ https://www.linkedin.com/in/ashzenooz/ — TIMESTAMPS: 00:00 Intro 01:14 Behavioral health industry insights 02:04 Alex Katz's journey with Two Chairs 05:02 Navigating the mental health landscape 08:22 Business models in mental health 14:04 Barriers to mental health access 16:08 Sponsor: Awell 19:56 Behavioral health companies and cost reduction 22:00 The crisis in therapy retention 23:41 Youth mental health challenges 25:40 Gen Z and therapy culture 29:14 The importance of hybrid care models 31:31 Skepticism around ai therapists 36:00 The Debrief