Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode,  we're delighted to have Peter Capuciati and Logan Marshall of Bluon. Peter, Bluon's Chairman and CEO, harmonizes his academic foundation from Columbia University with extensive entrepreneurial experience. His skills span both technical expertise and strategic planning. Logan Marshall at Bluon, as Director of Contractor Alliances & Events, combines leadership prowess with HVAC knowledge, aiming to elevate team performance and introduce fresh approaches. In this episode, here's what you can expect to learn: How Bluon supports the HVAC industry at large About technical support, troubleshooting, and the importance of effective communication and data analysis in HVAC. Challenges of remote communication, and the need for real-time support. The role of technology in aiding technicians, the benefits of data-driven platforms, and more. Bluon stands out as a unique platform benefiting everyone in the industry. It empowers technicians to work more efficiently, helps contractors handle more jobs, enables distributors to manage orders with fewer errors and staff, and boosts OEMs' sales of parts and equipment. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Peter Capuciati Logan Marshall Bluon This episode is kindly sponsored by: Sera UpFrog CompanyCamVisit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message