Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we have the privilege to host Doug Wyatt, the Founder & CEO of Synergy Learning Systems. Doug Wyatt, an incredible entrepreneur, achieved global success in sales, business, and leadership, spanning industries from restaurants to Home Service innovation. In this episode, here's what you can expect to learn: The value of playing different roles as a tool for improving skills.  The importance of rewarding effort.  The benefits of engaging everyone in sales training for better customer service.  Why create a long-term impact, build a culture of continuous improvement, and not just aim for short-term gains?  How to make education exciting for better customer engagement and more. Synergy Learning Systems specializes in tackling the implementation challenge to enhance employee engagement. Their live events and online training programs provide teams with the tools to implement customer-centric processes efficiently. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Doug Wyatt Synergy Learning Systems This episode is kindly sponsored by: Sera UpFrog CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message