Poorly managed conflict is the biggest internal threat to your business’ bottom line. There is no change without conflict and there is always conflict where there is change.  The right conflict; healthy arguments over differing ideas in an environment of mutual respect; stimulates both personal and business growth.  “The reason why it's [good conflict resolution] so critical is because everything that we do in every group has human interaction at its core. The quality of our lives is determined by the quality of our relationships.  Overwhelmingly.  It's a basic human need. Being part of a supportive, caring group has a bigger impact on our health, both physical and mental, than anything else.    “More than getting the right exercise, eating the right diet, going to the doctor, taking the right medicine. Being part of a supportive, healthy group is just a basic human need and that's why it's so important to be able to address conflict early and appropriately. It's just determines the quality of our lives.”  In the first episode of our eight-part series Planning for Prosperity Janine Batters talks with Brows Up conflict resolution specialist Neville Brady. The conversation covers the VIP approach, recognising our own part in the problem and waving the white truce flag, the difference between criticism and critique and the importance of improving your business structures, resources, competencies and commitment.   The conversation is a great example of how humour can be used to tackle tricky conversations and the importance of leadership, self awareness and keeping your eyebrows up!  This podcast is sponsored by Action Steel. Visit https://www.actionsteel.com.au/ today  For more information on chemical storage visit: https://www.actionsteel.com.au/downloads/standard-chemical-sheds-brochure-size-price-guide/   About Neville Brady  Neville is a, father, husband and business consultant. He conducts laugh out loud funny mens’ health presentations and has a particularly unique stress management technique that makes people laugh.  He grew up on a farm near Swan Hill with three brothers. His mother had an electric cow prod and no cows. As a teenager he learnt a valuable lesson from his mum when he said “Mum, everyone is giving me the s***s!” His Mum said, with a gentle tone, “Oh sweat heart… everyone can’t be wrong.”  He and his team from Browsup consulting who work with SME’s and family businesses – where’s there an extra layer of complexity – improve outcomes by improving business inputs: structures, resources, competencies and commitment.  Helpful links:  https://www.browsup.com.au/   https://www.lifeline.org.au/   If you loved the podcast you can show your support by rating it five stars and sharing it with your friends.   To learn more about BCG visit www.bcg.org.au  In the spirit of reconciliation, BCG acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders past and present.  Disclaimer:  The Birchip Cropping Group Inc. (“BCG”) makes no warranties regarding merchantability, fitness for purpose or otherwise with respect to this podcast. Any person relying on this report does so entirely at their own risk. BCG and all persons associated with it exclude all liability (including liability for negligence) in relation to any opinion, advice or information contained in this podcast and any consequences arising from the use of such opinion, advice or information to the full extent of the law, including but not limited to consequences arising as a result of action or inaction taken by that person or any third parties in reliance on the report. Where liability cannot be lawfully extinguished, liability is limited to the re-supply of the report or payment of the cost of resupplying the report. You should seek independent professional, technical or legal (as req