In honor of National Public Safety Telecommunicators Week, I sit down with Duty Officer Dominique Mathis. An 18-year BSO veteran, Dominique has been a calming and reassuring presence behind 911 calls for service. Listen in for an engaging conversation celebrating the unseen heroes of public safety. Tune in and be sure to subscribe, share this episode with a friend and follow @bsosherifftony on Instagram to keep up with the latest BSO news between podcast episodes.