Is there a way to teach your kids about taking initiative and doing things without being asked? In today's episode, hosts Chad Willardson and Scott Donnell discuss customer service and the benefits of going the extra mile. They talk about ways parents can teach their kids to go above and beyond in everything they do and why going the extra mile is essential for long-term success. Scott and Chad start the conversation by describing why going the extra mile is a skill every kid should master. Chad explains what it really means to go the extra mile for someone. According to Scott, going above and beyond will make you price insensitive - people are more than happy to pay extra for a better customer experience. Scott and Chad agree that there's no better industry to work in as a kid than the service industry. Smart Money parents teach their kids how businesses interact with customers. Scott shares a crazy customer service experience at a local ice cream shop that left him and his kids disappointed. Chad talks about the foundations of a great customer experience. Scott believes that customers are not always right, but they deserve to be treated with respect. For Chad, the worst thing you can do as a parent is to raise entitled kids. Teaching your kids to go the extra mile will serve them in any career they choose to pursue. Scott shares ways you can teach your kids to be proactive and take initiative. Chad shares a great customer experience where a teenage waitress went above and beyond to ensure customers were having a good time. According to Chad, the thing that separates successful companies from average companies is great customer experience. Scott explains how teaching your kids to go the extra mile starts with little tasks at home. Your kids will be successful if they grow into the type of people that take the initiative and go the extra mile.     Mentioned in This Episode: gravystack.com smartmoneyparenting.com Smart, Not Spoiled: The 7 Money Skills Kids Must Master Before Leaving the Nest by Chad Willardson Scott Donnell on LinkedIn - https://www.linkedin.com/in/donnell-scott/ Chad Willardson on LinkedIn - https://www.linkedin.com/in/chadwillardson Scott Donnell on Instagram - @imscottdonnell Chad Willardson on Instagram - @chad.willardson Scott Donnell on TikTok - @imscottdonnell