In this engaging episode, we delve into the vital concept of accountability within social protection programmes and humanitarian initiatives. Our host, Jo Sharpe, joins experts Suchi Pande and Louisa Feres for a deep dive into why accountability is the lynchpin of programme effectiveness. Our guests shed light on the fundamental elements of accountability, including communication strategies, outreach efforts, grievance redressal mechanisms, and the crucial role of audits. Louisa provides unique insights into the various ways accountability is perceived and practiced within humanitarian contexts, challenging conventional wisdom. Join us as we unravel this intricate web that ensures the success of social protection programmes. Meet our guests: Suchi Pande, Scholar in Residence, Accountability Centre, American University Louisa Seferis, Independent Humanitarian Practitioner and member, Better Assistance in Crises (BASIC) research team Kamilla Adan Hassan, Independent Researcher from Baidoa, Somalia For the Quick Wins segment: Valérie Schmitt, Deputy Director, Social Protection Department, ILO Resources: Accountability in crises: connecting evidence from humanitarian and social protection approaches to social assistance Struggles for Accountability in the 2022 Cost-of-living Crisis: Lessons from the Global Protest Wave The Politics of Complaint: A Review of the Literature on Grievance Redress Mechanisms in the Global South   Quick Wins Global Accelerator on Jobs and Social Protection for Just Transitions