Sharon started helping refugees on the Balkan route in 2015 with emergency support, but got frustrated with the duplication and the waste. It was clear to her that what refugees really needed was reliable and timely information about their legal rights and the asylum process. And so she created Refucomm and that’s when her journey began to get great information into their hands. Printed documents didn’t reach enough because of literacy problems. Websites and video depended on limited internet bandwidth. Now Refucomm distributes the information on SD memory cards for mobile phones. Underlying it all has been a philosophy of closely involving refugees in every stage of the information creation and dissemination process.