SC 57 - Soft Skills in Healthcare: What are they & how do they affect conversions?
Description
Spoiler Alert: They affect conversions more than anything else!
πThis is for: you if you don't know what soft skills are - or if you know about them and want to prioritize them in your premium practice.
ποΈ We're talking about:Β The non-technical skills that your team must have to deliver exceptional patient experiences.
π₯ This is important because: soft skills are JUST as important as technical skills in our practices.
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This will help you:
understand what they are exactly
who they apply to
identify this as a priority for conversions & employee retention
Secret Shopper Assessment
Soft Skills Virtual or On-Site Team Training
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π¬ Share in the comments your perspective and any topics you'd like to see us tackle!
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Available Resources:
π₯οΈ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07
If you areΒ a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.
The New York Times said this year that π
"TikTok is the new search engine for Gen Z." People are more than ever turning to social media to research procedures and services. We must be part of the narrative to help our potential patients avoid misinformation and find credible guidance.
Find out...
Published 11/08/24
It's not the social media that's not working. We hate to break it to you, but it's you. But it's ok! It's not really you, you're just missing some pieces to the puzzle.
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Available Resources:
Social Media Training Program
π If you found this insightful, hit the LIKE to let us know it...
Published 10/05/24