Have you ever delayed a difficult conversation, hoping the issue would resolve itself? You’re not alone! In this episode, Tucker Miller, executive coach and author of The First Four Words, shares her fresh approach to starting challenging conversations with ease and confidence. Drawing from her experience as a lawyer and HR professional, Tucker dives into why those first four words matter and how they can lead to more effective, empathetic discussions.  If you've ever procrastinated on addressing sensitive topics with your team, board, or even donors, this episode is packed with actionable insights to help you take the leap. From navigating performance feedback to addressing organizational concerns, Tucker’s techniques are designed to transform conversations into opportunities for clarity and growth. This episode answers the following questions: How do I start a difficult conversation? What techniques can I use to set clear expectations? How do l model effective behavior in challenging discussions? Links mentioned in this episode: Onward Leadership coaching services. J Tucker Miller information on J Tucker Miller's book and speaking engagements. Looking for more? Check out these amazing episodes: Ep 208: The Magic of “Thank You” with Sandy Rees  Apple Podcasts | Spotify | or our website with show notes Ep 311: The Power of Words with Erica Barnhart Apple Podcasts | Spotify | or our website with show notes