Ben Brown is the Vice President of Marketing at AKASA, a cutting-edge AI and automation provider for hospitals' revenue cycle management. With a history of shaping multiple AI-centric companies, Ben's expertise spans media, tourism, restaurants, and, most recently, healthcare with a focus on analytics. At AKASA, he leverages generative AI solutions to simplify complex reimbursement procedures for healthcare providers, enhancing efficiency and accuracy. A celebrated advocate for AI adoption, Ben is dedicated to both its evolution and practical applications to improve business functions and customer experiences across various industries. In this episode… Is there a bridge that comfortably spans the crossroads between complex AI technology and the practical needs of businesses and consumers? How can an organization measure the success brought by its adoption of AI, and can AI truly complement human endeavors without replacing them? Having led multiple AI and B2B SaaS brands to dominate market share and achieve record pipeline growth, Ben Brown highlights the value of demonstrating clear and continuous ROI to both customers and consumers. Ben demystifies the concepts surrounding AI, specifically how it facilitates tasks in healthcare revenue cycle management, enhancing efficiency and accuracy without completely revamping existing processes. Delving into the complexities of marketing attribution in a B2B context, he underscores the importance of moving beyond technical jargon to communicating direct benefits. Ben’s insights offer clarity on how AI can serve as a bridge between technology's promise and practical outcomes, affirming its significance beyond hype. Join us for this insightful conversation of the Tailwind Marketing Podcast with Ben Brown, VP of Marketing at AKASA. Ben discusses the revolutionary impact of AI on hospital revenue cycles, transforming hours of paperwork into seconds. With a rich background in AI and analytics, Ben shares how AI empowers staff, improves accuracy, and enhances patient experiences. He tackles the common misconceptions about AI, highlighting its role as an assistant rather than a job threat, speaks about attribution as integral for any marketing team, and provides valuable tips on measuring AI performance and integrating AI seamlessly into marketing strategies.