In this bonus Q&A with Ryan, he shares: His proudest moment and biggest failure in his career so farA trend that he is following in Talent Development right nowThe biggest challenge he sees in Talent Development todayBooks that have made a big impact on his lifeOne piece of career advice he has for you Ryan began his career with Amica in 2009 as an Associate Claims Adjuster and spent his first five years in Hartford, CT. Ryan also worked as a Sr. Claims Adjuster and as a Claims Supervisor in this location. In 2015, Ryan joined the Training and Development team as a Training Supervisor before transferring to the Claims Executive Department (CED) where he spent two years working on the Claims Compliance team. In 2018, Ryan was promoted to Associate Claims Examiner in the Claims Executive Dept. Ryan is currently the Director of Talent Development in Human Resources at Amica Mutual Insurance Co. Ryan holds several certifications including, AIC, AINS, AIM, AIC-M, API, and SHRM-CP. Outside of work, Ryan is a passionate fan and participant of CrossFit, and enjoys spending time with his wife, Crystal and dog, Bruno. Connect with Andy Storch: Website LinkedIn Join us in the Talent Development Think Tank Community! Join us at the Talent Development Think Tank Conference Connect with Ryan Caldarone: LinkedIn