“Engagement in and of itself isn’t good enough.  Are we focused on the right things, and are we organized around what matters?” -Tara Lockyer   Employee Engagement is a key indicator of success for most organizations and is a critical component for retention in a hot labour market. And yet, what if you have ultra-high engagement scores that don’t correlate to customer satisfaction and the bottom line? Listen to this episode to explore what else we need to consider when it comes to creating a great place to work. My guest is Tara Lockyer who is the Chief People Officer at ATB Financial, a large banking company servicing the Province of Alberta.  In her role, Tara is responsible for all People programs including Compensation, Talent, Leadership Development, Shared Services Operations and HR Business Partnering.  She has deep, global experience in the Talent Management area, and brings great wisdom to our conversation.   In this episode of Talent Management Truths, you’ll discover: 🍏 Why you need to look beyond those employee engagement scores 🍏 Insights about the “next normal” and the hybrid workplace 🍏 The importance of reflection as a career practice About Tara Lockyer As the Chief People Officer, Tara oversees ATB’s human resources and team member programs, change management, and internal communications. With a significant tenure in the banking and insurance industries, Tara brings a wealth of leadership experience in human resources and talent development to the People & Culture team at ATB. Before ATB, Tara was the Global Head of Leadership & Organizational Effectiveness for Manulife where she developed and oversaw initiatives such as global HR practices, learning, culture, change management and employee experience. Prior to Manulife, she was the Head of Enterprise Business Engagement and Implementation for Global HR at CIBC. Working alongside senior HR leaders and business executives, she helped design and implement integrated global solutions in the areas of risk mitigation, onboarding, and leadership and management development. She also provided specialized support in the creation of change management and development strategies for complex business transformation initiatives in the divisions of investment banking, technology and risk management. An adventurer at heart, Tara’s career has taken her from eastern Canada to Asia, and now brings her back to Alberta. Tara is excited about the journey ATB is on and where it’s going. She believes People & Culture will play a big role in that journey.  Tara holds a B.A. in business communications from the University of Windsor, a diploma in Adult Education from St. Francis Xavier, and a designation as a Certified Insurance Professional from the Insurance Institute of Canada Links Tara Lockyer on Linkedin: https://www.linkedin.com/in/tara-lockyer-398775a/  Josh Bersin (Insights on Corporate Talent, Learning, and HR Technology): https://joshbersin.com/ Books and podcasts by Brene Brown: https://brenebrown.com/  Book: The Trusted Advisor by David H. Maister, Charles H. Green, Robert M. Robert M. Galfordne  Book: Indigenomics: Taking a Seat at the Economic Table  by Carol Anne Hilton Book: Accelerate: Building Strategic Agility for a Faster-Moving World by John P. Kotter The Talent Trust You deserve to make your big strategic goals happen this year - without them wearing you right out!  The Talent Trust is designed to help you get meaningful peer support, mentoring and inspiration so that you can implement and sustain your initiatives with ease and confidence. This community is exclusively for Talent leaders and you will thrive with this level of support.  Visit www.thetalenttrust.ca  to learn more.   Stay Connected Like what you’ve heard?  Click here to subscribe in iTunes for more episodes to inspire you in your work facilitating the growth and potential of others!  You’ll hear about strategies and