Captain Crank tells us about his struggles at the USAF Academy, and how he unexpectedly became an Air Force Pilot. Captain Crank began his airline career at Eastern Airlines, and he flew the Boeing 727 until the airline started to fail as a result of financial difficulties. After Eastern Airlines, Tom headed west and went to work for Alaska Airlines. Tom also tells us how he handled some of the leadership challenges that he had as a Captain. Tom's motto is "It's not the mistake, it is the recovery."