As part of an exclusive TPG Reader Event at the Delta Flight Museum, Talking Points went live in front of an audience of more than 200 people, and we're sharing it with you! Brian Kelly, The Points Guy, sat down with Gil West, the Senior Executive VP and COO for Delta. West is responsible for Delta's worldwide operations — which means you can thank him for Delta's impressive on-time performance. Tune in to hear about Delta's decision behind the A220, where West thinks biometrics will fit in five years from now, and how he maintains a company culture of 70k employees. For information regarding your data privacy, visit acast.com/privacy